Training Programmes

Training

Manners Matter training goes beyond traditional etiquette by addressing a wide range of social and business behaviors and expectations. It recognizes the significance of non-verbal communication, such as body language and attire selection, in fostering positive interactions and making favorable impressions. These skills are invaluable in both personal and professional contexts, as they contribute to building respectful relationships and navigating diverse social and business environments.

The emphasis on self-presentation not only enhances personal confidence but also signifies a deep respect for others. In professional settings, refined manners can significantly influence others' perceptions of an individual's competence and professionalism, ultimately contributing to career success. Understanding business etiquette and social graces can set individuals apart in the professional world, creating opportunities for networking, career advancement and successful business interactions.

By equipping individuals with the knowledge and skills to navigate social and business situations with grace and confidence, the "Course of Manners Matters" offers a pathway to personal and professional growth.

2 hours Training Programmes

International business introduction protocol

First Person Introduction, Second Person Introduction, Third Person Introduction Protocols, Self-introduction, Responses, Receiving Lines and Arches, Honorific Protocols, Correct way of Addressing a Person, Handshake Protocols, Meet and Greet, Eye Contact and Taking Leave

Networking and communication

Art of Presenting Oneself, Meet and Greet, Mingling Protocols, How to have a Good Conversation, Informal and Formal Conversational Skills, Making Effective Presentations, Giving Impactful Speeches, Enhancing Communication Skills, Being Aware of Your Tone and Body Language

Fine dining etiquette

How to Enter a Restaurant, Being Seated, Seating Precedence, Placing the Order, Serving, Being Served, Table Placement, British, European, American, Indian and Oriental Style of Dining, Art of Toasting, Taking Leave

Art of professional dressing

International and Indian Style of Dressing for Men and Women in the Formal and Informal Professional Environment, Dressing up on Dress Down Days, Casual Business Dressing, International and Indian Style of Dressing for Formal Cocktail Parties, Essentials in Men and Women’s Wardrobe, Accessories for Men and Women, Personal Grooming

Developing cultural competence & sensitivity

Understanding Cultural Similarities and Differences through Cultural Dimensions, Developing Cultural Quotient keeping in mind the differences in Time Management, Communication Styles, Gestures, Street Etiquette, Perception of the Laws, Rules and Regulations, Food, Hierarchical or Egalitarian Social Structure and its Impact on Attitude and Aptitude of the People, Perception based on Gender

Country specific cultural sensitivity

Being Mindful of the Differences and Similarities between the Country of Interest and your own Country, Meet And Greet, Introduction Protocols, Gifting Protocols, Relationship with Time, Rules and Regulations, Conversation Protocols, Communication Taboos, Relationship with Food, Dining Etiquette, Street Etiquette Dressing Up Protocol, Perception Based on Gender, Exploring with Culture Dimensions, Tips on Developing Skills that would make Mingling with the Natives Easier

Training

8 hours Training Programmes

International business etiquette & protocol and cross cultural sensitivity

Indian business etiquette & cultural sensitivity

Workplace communication