Mitali Chopra is a certified international etiquette and protocol consultant with a certification from International Etiquette and Protocol Academy of London. She is the founder of Manners Matter in India. She capitalises on her expertise to present contemporary, up-to-date and comprehensive programmes with a dynamic hands-on workshop approach.
With intensive and extensive training in cross cultural environment and global business etiquette and protocol, she is equipped to help you take your success to next level.
Being an M.B.A and having been in business for the past 25 years, she is acutely aware of the demands of the business environment, the need to distinguish oneself from the competition and to project a positive and respectful image.
Mitali has successfully conducted training sessions on international business etiquette protocol, cross cultural sensitivity and workplace communication with senior management, mid-level management, management trainees, graduate trainees of Tata Steel, ISWP, JUSCO, JMA, XLRI, Say Cheese, Fair and Square, JRD Climbing Academy, Naval Tata Hockey Academy, TFA, Tata Steel Archery Academy to name a few. She has also taken individual training sessions with professionals from various fields from academics to corporate world.
Mitali has led a twenty-hour Train the Trainer Program on indian social and business etiquette and protocol and cultural sensitivity in indian context with an esteemed international business etiquette and protocol trainer from Poland.
Having had a Psychology Honours degree, with specialization in industrial psychology, from Lady Sriram College for Women, Delhi University, she has developed keen understanding of human behaviour and uses it extensively in multiple situations through her training programmes.
Mitali travels extensively and has visited various countries across continents. These experiences have added value and given practical credibility to her critical knowledge in cross cultural study and has added new perspective to her way of thinking.